Refund Policy
Shandong Laihua Metal Materials Co., Ltd. is committed to providing high-quality products and outstanding customer service. We understand that there may be occasions when our products fail to meet your expectations. In such cases, we offer a refund policy that allows you to return the products within a specified period from the date of purchase.
Please note that we cannot promise or guarantee the effectiveness of any products we provide. While we strive to deliver high-quality products, the success of any product depends on various factors beyond our control. Therefore, we cannot issue refunds based on product performance.
Our refund policy is as follows:
- Return Eligibility
You may be eligible for a return if you are not satisfied with the product.
- Initiating a Return
To initiate a return, please contact us at shandonglaihuajinshu@gmail.com.
- Return Conditions
To qualify for a return, the product must be in its original packaging and in brand-new condition.
- Shipping Fees and Handling Charges
Shipping fees and handling charges are non-refundable.
- Return Evaluation
Upon receiving the returned product, we will evaluate it to determine whether it meets the return criteria.
- Right of Refusal
Please note that we reserve the right to refuse any return if the product fails to meet the standards outlined in our refund policy.
If you have any questions or concerns about our refund policy, please feel free to contact us at shandonglaihuajinshu@gmail.com.