What you should know
Get answers to the most common questions about metal materials.
What customization options do your metal materials support?
We support customization of material grade, dimensions, surface treatments (such as galvanizing and painting), and performance parameters to meet the diverse production requirements of various industries.
How is the delivery lead time determined for bulk purchases of metal materials?
Standard specifications in stock are shipped within 3–5 working days. Customized products require 7–15 working days depending on order complexity. For bulk orders, priority production scheduling can be arranged through negotiation.
Do you provide quality inspection certificates for your metal materials?
All products are accompanied by a material test report upon shipment (including data on chemical composition, hardness, tensile strength, etc.). Third-party re-inspection is supported, and we offer replacement or refund for any quality issues arising during the warranty period.
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Do you support small-batch sample orders?
Yes. We offer small-quantity sample orders for testing or validation purposes, helping customers verify material suitability, processing characteristics, and performance before full-scale production. Sample lead time is typically 3–7 working days.
How do you protect metal materials against rust and damage during shipping?
Depending on the material type and customer requirements, we apply multiple protective measures—including moisture-resistant paper wrapping, PE film covering, wooden pallet securing, and desiccant placement. For oxidation-prone materials, we also offer vacuum packaging or anti-rust oil coating upon request.
Can you supply metal materials compliant with international standards (e.g., ASTM, EN, JIS)?
Yes. We can manufacture products in accordance with major international standards such as ASTM, EN, JIS, GB, etc. The applicable standard number and technical specifications will be clearly indicated in the material test report to ensure compliance and usability.
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